What if I don’t have a Credit Card account set up?
When you first request our services, you will be taken to our secure payment Merchant Account page. If you wish, you will be allowed to set up an account at this time. If you desire to set up terms instead of using you credit card, you must contact us first to establish your credit account.
Do you offer discounts for longer term contracts?
Yes we do. We offer discounts for longer term accounts. Our basic service agreement is monthly, and we require a 30 day cancellation notice. If you desire to structure a longer contract, please contact us for more information.
Can I be the web master for my hosting account?
There are no requirements for web masters on your account. Virtual Web Resources offers this service, but we do not require you use our design services to host your web site.
Is there a cost for Customer Service or Technical Support?
There are costs involved for Customer Service and Technical Support. If you are a hosted account, some of these costs are included with your services. For more information, please contact us or go to our Terms and Conditions.
What happens if I wish to cancel my services?
You can cancel your services with us at any time. We do, however, require a 30 day notice for this cancellation in writing, or by e-mail.
Do you offer Dial-up Services or DSL?
We offer a complete range of Dial up and DSL services through a second party ISP. We can assist you on registering for this service anywhere in the Continental United States.
Can I view your Terms & Conditions?
Our Terms & Conditions page is available to view. If you have any questions still not answered by these FAQ’s, please leave us feedback.